Hungry Jack's Garden City
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    Terms of Use

    Last updated: 1 May 2025

    Welcome to the Hungry Jack’s Garden City Feedback website.

    By accessing or using this site, you agree to the following terms and conditions. If you do not agree with any part of these terms, please do not use this site.

    1. Purpose of This Site

    This site is operated by the management team at Hungry Jack’s Garden City (Upper Mount Gravatt). Its sole purpose is to provide a platform for customers to:

    • Submit feedback about their dining experience
    • Help us better understand and respond to service-related issues
    • Support our internal customer recovery process

    2. Submitting Feedback

    By submitting feedback, you agree that:

    • The information you provide is accurate and related to your experience
    • You do not submit offensive, abusive, false, or misleading content
    • Your feedback may be reviewed internally by management staff

    We reserve the right to disregard or remove submissions that contain inappropriate or irrelevant content.

    3. Privacy

    We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy. We do not share, sell, or disclose your data to third parties without your consent.

    4. No Guarantees of Response

    While we strive to respond to all feedback, we do not guarantee:

    • That every submission will receive a direct reply
    • That any particular resolution or compensation will be offered

    Our goal is to listen, learn, and improve — but follow-up actions are at management’s discretion.

    5. Use of This Site

    You may not use this site:

    • To harass or abuse staff
    • To impersonate another person
    • To submit spam, advertisements, or unrelated content
    • For any unlawful or unauthorised purpose

    6. Changes to These Terms

    We may update these Terms of Use at any time without prior notice. The most recent version will always be available on this page.

    7. Contact Us

    If you have any questions about these terms, please contact:

    Hungry Jack’s Garden City
    Corner Logan Rd & Kessels Rd
    Upper Mount Gravatt QLD 4122
    Phone: (07) 3540 6980