Hungry Jack's Garden City
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    Privacy Policy

    Last updated: 1 May 2025

    At Hungry Jack’s Garden City (Upper Mount Gravatt), we value your privacy and are committed to protecting any personal information you choose to share with us.

    This Privacy Policy outlines how we collect, use, and protect information submitted through our Customer Feedback Portal.

    What Information We Collect

    When you submit feedback, we may collect:

    • Your name
    • Your contact details
    • Details of your experience or feedback
    • Date and time of your visit
    • Any other information you voluntarily submit

    How We Use Your Information

    We collect this information solely for the purpose of:

    • Understanding your experience at Hungry Jack’s Garden City
    • Assisting in training and service improvement
    • Contacting you if a follow-up is necessary (only if you request or consent)

    We do not use your information for marketing, advertising, or external communications without your explicit consent.

    How We Protect Your Information

    We take reasonable steps to protect your information from:

    • Unauthorised access
    • Disclosure
    • Alteration
    • Destruction

    Your feedback submissions are stored securely and are accessible only to authorised management staff involved in customer service recovery.

    Sharing of Information

    We do not sell, trade, or share your personal information with third parties. Your information will only be accessed internally by designated management team members for the purpose of handling your feedback.

    Data Retention

    We retain feedback submissions for internal review and service improvement purposes. If you would like us to delete your feedback after it has been reviewed, you can contact us using the details below.

    Your Rights

    You have the right to:

    • Request access to any personal information we hold about you
    • Request correction of any inaccurate information
    • Request deletion of your feedback record

    Please contact us at if you wish to exercise any of these rights.